The Master Plan recommended the Gatehouse and Entry Complex be an active and vibrant centre for visitors, tourism and cultural heritage services.
The gift shop was relocated to the northern side of the Wray Gates in order to provide a larger space and to improve its visibility to the public.
Conservation works were carried out to the building in 2005 and completed in January 2006. To assist with the interpretation of the building, work included revealing part of the stonework, internal and external; showing the previous layers of paint, achieved through careful sanding of the wall; leaving part of the flagstone hearth from the fireplace visible in the floor; and installation of interpretation panels.